01Corrections come first
If something on this site is wrong, tell us. We correct on the page and note the change rather than deleting quietly, and corrections are the first thing we answer. Specific is more useful than general: the page, the sentence, and what the correct position is.
02Evidence we have missed
We are more interested in evidence that contradicts a position we have taken confidently than in evidence that supports one. If a category status looks wrong to you, or an ingredient assessment is out of date, send the source. Institution level sources carry the most weight, for the reasons set out in how we assess.
03Categories for the index
The transparency index will grow. If there is a category where the disclosure picture, the packaging reality or the claim vocabulary is worth documenting, tell us which and why. We assess categories rather than brands, so a suggestion naming a specific product will be reframed before it is used.
04Commercial enquiries
Sponsorship and newsletter placement enquiries are welcome and are answered, including the ones we decline. Read the sponsorship page first, because it sets out what is and is not for sale, and the terms there are not negotiable.
We decline sponsored articles, advertorial, guest posts, paid links in editorial text and paid inclusion in the index. We do not accept samples in exchange for coverage. Sending an unsolicited product does not create an obligation and will not produce coverage.
05What we cannot help with
We cannot give medical advice, assess your skin, recommend a treatment for you, or comment on the clinical practice of a named clinic or practitioner. Those are questions for a pharmacist, a GP or a dermatologist, and where a treatment decision is involved, for an appropriately registered clinician who has assessed you.
If you are looking for UK information now, the NHS conditions library and the British Association of Dermatologists patient leaflets are the right starting points.